Hourly range $27.74; bonus/equity: not specified; ...
Fully remote
Epic or similar emr system proficiency
High volume call center experience
Strong customer service skills
Yale University is seeking a Clinical Secretary to provide high-level administrative support in a fast-paced clinical environment. The role involves managing patient scheduling, handling incoming communications, and ensuring excellent customer service
Job Summary
The role provides comprehensive clinical scheduling and high-level administrative support within a team-based structure.
Employees must demonstrate excellent customer service skills while interacting professionally with patients, providers, and staff.
Flexibility in work hours and the ability to provide cross-coverage in various clinical areas are essential requirements.
Matching Summary
Match Score: 85
Yale University is seeking a Clinical Secretary to provide high-level administrative support in a fast-paced clinical environment. The role involves managing patient scheduling, handling incoming communications, and ensuring excellent customer service.
Salary
Hourly Range $27.74; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
EPIC or similar EMR system proficiency
High volume call center experience
Strong customer service skills
Excellent organizational abilities
Professional telephone etiquette
Nice-to-have
Spanish-speaking bilingual proficiency
Knowledge of medical terminology
Experience with oncology or cardiology
Familiarity with Cadence EPIC module
Microsoft Excel advanced skills
Key Requirements
Four years of related work experience
Two years in same job family at next lower level
High school education or Associate degree equivalent