Associate Manager, Alm Support

Sony Interactive Entertainment

Liverpool, United Kingdom
On-site
Staff leadership in multiple regions
Jira and testrail technical configuration
Software development lifecycle understanding
Sony Interactive Entertainment is seeking an Associate Manager for their Alm Support team in Liverpool, UK, to lead a multicultural group in optimizing enterprise ALM systems and workflows for game development. The ideal candidate should have managerial experience, a solid understanding of the Software Development Lifecycle, and strong communication skills

Job Summary

  • This role involves leading a talented, multi-cultural ALM Support team that acts as the backbone of PlayStation's development infrastructure.
  • The position requires overseeing the technical health of global Jira and TestRail instances to ensure optimal service delivery for game studios.
  • Candidates must demonstrate strong leadership capabilities including staff recruitment, training, performance reviews, and coaching within a global context.

Matching Summary

Match Score: 85

Sony Interactive Entertainment is seeking an Associate Manager for their Alm Support team in Liverpool, UK, to lead a multicultural group in optimizing enterprise ALM systems and workflows for game development. The ideal candidate should have managerial experience, a solid understanding of the Software Development Lifecycle, and strong communication skills.

Skills & Requirements

Must-have

  • Staff leadership in multiple regions
  • Jira and TestRail technical configuration
  • Software Development Lifecycle understanding
  • Budget management and resource planning
  • Strong business communication skills

Nice-to-have

  • Gaming industry appreciation and knowledge
  • Cross-cultural global working experience
  • Service Desk management background
  • Quality assurance techniques expertise
  • Inclusive environment advocacy

Key Requirements

  • Experience in staff development and leadership
  • Solid understanding of Software Development Lifecycle
  • Comfortable managing budgets and resources
  • Formal management or project management qualifications (desirable)
  • ITIL Service Management certification (desirable)

Work Rights

Not specified

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