Service Writer

Stevenson-Hendrick Honda Jacksonville

Jacksonville, North Carolina, US
Valid driver's license required
3-5 years automotive experience
Knowledge of vehicle mechanical operations
The role is responsible for selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments

Job Summary

  • The role is responsible for selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.
  • Employees must maintain CSI at or above company standards and adhere to all federal, state, local, and company safety regulations.
  • Success in this position requires demonstrating core values such as integrity, teamwork, and a passion for winning within the Hendrick organization.

Matching Summary

The role is responsible for selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.

Skills & Requirements

Must-have

  • Valid Driver's License required
  • 3-5 years automotive experience
  • Knowledge of vehicle mechanical operations
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Nice-to-have

  • Excellent interpersonal and customer service skills
  • Strong organizational abilities
  • Commitment to continuous improvement
  • Servant leadership mindset
  • Ability to work evenings and weekends

Key Requirements

  • High School Diploma or GED
  • 3-5 years of automotive industry experience
  • Previous customer service industry experience
  • Valid Driver's License
  • Intermediate Microsoft Office proficiency

Work Rights

Not specified

Tailored Resume

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