Duty Manager (Village Cluster)

SOURCEO PTE. LTD.

Singapore, Singapore
Not specified (assumed to be hybrid with potential for onsite work).
Front office supervisory experience
Opera pms proficiency
Guest complaint handling skills
SOURCEO PTE. LTD. is seeking a Duty Manager for its Village Cluster hotels in Singapore. The ideal candidate will have experience in hotel front office operations and strong leadership skills, ensuring efficient service and guest satisfaction

Job Summary

  • The role involves supervising all Front Office sections including reception, cashier, and baggage services to ensure efficient hotel functioning.
  • Candidates must be prepared to handle VIP arrivals, inspect rooms, and manage guest complaints with tact and diplomacy.
  • The position requires taking charge of fire evacuations and maintaining strict adherence to security and credit policies.

Matching Summary

Match Score: 85

SOURCEO PTE. LTD. is seeking a Duty Manager for its Village Cluster hotels in Singapore. The ideal candidate will have experience in hotel front office operations and strong leadership skills, ensuring efficient service and guest satisfaction.

Skills & Requirements

Must-have

  • Front Office supervisory experience
  • Opera PMS proficiency
  • Guest complaint handling skills
  • VIP service coordination
  • Cash float management
  • Fire evacuation duties

Nice-to-have

  • CERT training certification
  • Service excellence certification
  • Leadership and communication skills
  • Strong problem-solving abilities
  • Professional appearance and demeanor

Key Requirements

  • Minimum Diploma in Hospitality or Tourism
  • 2-3 years Front Office or supervisory experience
  • Proficiency in Opera PMS or similar systems
  • Willingness to work rotating shifts and weekends

Work Rights

Not specified

Tailored Resume

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