Account Executive (retention & Upsell)

PayTrace by North

Remote
Base: $55,000 - $65,000; bonus/equity: + commissio...
Remote
Customer relationship management
Reduce churn
Drive revenue expansion
PayTrace by North is seeking a motivated Account Executive focused on retention and upselling within the payment processing sector. The role is remote and emphasizes strengthening customer relationships, reducing churn, and identifying upsell opportunities

Job Summary

  • This role focuses on proactively engaging existing merchants, ensuring they receive maximum value from our products, identifying upsell opportunities, and resolving issues that may impact satisfaction or account longevity.
  • Analyze merchant processing patterns to identify opportunities for increased volume, new product adoption, or feature upgrades.
  • We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally.

Matching Summary

Match Score: 85

PayTrace by North is seeking a motivated Account Executive focused on retention and upselling within the payment processing sector. The role is remote and emphasizes strengthening customer relationships, reducing churn, and identifying upsell opportunities.

Salary

Base: $55,000 - $65,000; Bonus/Equity: plus commission; Benefits: Medical, Dental, Vision, PTO, 401(k) + Match, Education Assistance, Paid Parental Leave, Mental Health Support, Lifestyle Spending Account

Skills & Requirements

Must-have

  • customer relationship management
  • reduce churn
  • drive revenue expansion
  • payment processing patterns
  • outbound campaigns

Nice-to-have

  • B2B payments experts
  • advanced payment automation
  • user-friendly API
  • 5-star service
  • life well lived

Key Requirements

  • 1-3+ years experience
  • payment processing
  • fintech
  • SaaS account management
  • customer success
  • inside sales
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

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