Renewal Manager

Workday

Warsaw, Poland
Base: zł116,200 pln - zł174,200 pln; bonus/equity:...
50% onsite
Customer success organization
Maximize customer retention
Minimize financial attrition
We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio

Job Summary

  • We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio.
  • As a Renewal Manager, you will own, drive, and proactively manage the renewals process for a strategic segment of global Adaptive Planning accounts, ensuring high gross retention and on-time closure, with the primary objective of minimizing product churn.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio.

Salary

Base: zł116,200 PLN - zł174,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Not specified

Skills & Requirements

Must-have

  • customer success organization
  • maximize customer retention
  • minimize financial attrition
  • global planning portfolio
  • end-to-end renewal process
  • complex deal cycles

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • curious minds
  • bold ideas and genuine care
  • empathy and shared enthusiasm

Key Requirements

  • 6+ years' customer facing role
  • Quota-Carrying Sales, Deal Operations, or Account Management
  • B2B SaaS environment
  • complex contract renewal processes
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter