Interpret standards and provide technical guidance
The Team Lead manages the day-to-day delivery of high quality certification and testing services for a designated product group, responsible for ensuring operational and financial targets are met
Job Summary
The Team Lead manages the day-to-day delivery of high quality certification and testing services for a designated product group, responsible for ensuring operational and financial targets are met.
Responsibilities include managing employees, developing business plans and operating budgets, and ensuring customer satisfaction indicators and financial targets are met.
The role requires ensuring high quality and safe delivery of certification and testing services, monitoring work quality, and implementing corrective actions.
Matching Summary
The Team Lead manages the day-to-day delivery of high quality certification and testing services for a designated product group, responsible for ensuring operational and financial targets are met.
Skills & Requirements
Must-have
Manage day-to-day operations
Ensure operational and financial targets
Interpret standards and provide technical guidance
Oversee service delivery output
Resolve customer issues
Ensure quality and safety procedures
Nice-to-have
Commitment to service delivery quality
Promote safety procedures
Make technical decisions
Liaise with customers
Provide technical briefings
Key Requirements
Bachelor's or degree in Engineering
5-7+ years of job-related experience
3-5 years of managerial/supervisory experience
Thorough knowledge of Standards and testing procedures