This role involves managing the delivery of services to a leading Service Provider to enable customer success and requires strong coordination across teams and partners
Job Summary
This role involves managing the delivery of services to a leading Service Provider to enable customer success and requires strong coordination across teams and partners.
Hewlett Packard Enterprise offers a culture that embraces diversity, flexibility, and professional development with a focus on health, wellbeing, and inclusion.
The position is full-time, based in Sydney with a hybrid work model, and requires managing complex issues, building trusted advisor relationships, and driving efficient resolution of escalated situations.
Matching Summary
This role involves managing the delivery of services to a leading Service Provider to enable customer success and requires strong coordination across teams and partners.
Skills & Requirements
Must-have
Service management for networking
Customer relationship management
Cross-functional team leadership
IP networking technical knowledge
ITIL process understanding
Data analysis and reporting
Hybrid work environment
Nice-to-have
Passion for automation and routing
Strong interpersonal and communication skills
Ability to manage multiple projects
Growth mindset and intellectual curiosity
Account planning and forecasting
Presentation and training facilitation
Risk management expertise
Key Requirements
Bachelor’s degree or equivalent
7+ years industry experience in Cloud and IP networks
Minimum 3 years managing customer service personnel