Patient Outreach Coordinator - Co Pharmacy Tech License Required

Shields Health Solutions

Remote
Fully remote
Outbound phone calls to patients
Educate patients on pharmacy services
Access patient emr
Shields Health Solutions is seeking a Patient Outreach Coordinator with a pharmacy tech license to proactively engage and enroll patients in their specialty pharmacy program. The role emphasizes strong communication skills, empathy, and the ability to work independently in a remote setting

Job Summary

  • Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy.
  • Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation.
  • Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).

Matching Summary

Match Score: 75

Shields Health Solutions is seeking a Patient Outreach Coordinator with a pharmacy tech license to proactively engage and enroll patients in their specialty pharmacy program. The role emphasizes strong communication skills, empathy, and the ability to work independently in a remote setting.

Skills & Requirements

Must-have

  • Outbound phone calls to patients
  • Educate patients on pharmacy services
  • Access patient EMR
  • Identify medication needs
  • Strong verbal communication skills
  • Empathy with patient situations
  • Microsoft Office proficiency

Nice-to-have

  • Proactively engaging patients
  • Build rapport over the phone
  • Self-motivation
  • Focus on patient advocacy
  • Results-oriented
  • Positive outlook
  • High quality focus

Key Requirements

  • Colorado Pharmacy Technician License required
  • 0-1 years' experience as Pharmacy Technician
  • High school diploma or GED required
  • PTCB or ExCPT certification preferred

Work Rights

Not specified

Tailored Resume

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