Computer hardware, operating systems, database structure, and networks
Henry Schein One is seeking a Technical Customer Support representative to assist customers with troubleshooting and resolving issues related to their dental management software. The ideal candidate will have strong problem-solving skills and experience in customer service, along with a basic understanding of computer systems
Job Summary
You will be responsible for answering, resolving, and logging incoming customer calls, identifying issues, and providing suggestions and long-term resolutions related to the supported software.
As you progress in this role, you will manage more complex cases to troubleshoot and resolve issues at a higher level and may support additional products.
Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation.
Matching Summary
Match Score: 75
Henry Schein One is seeking a Technical Customer Support representative to assist customers with troubleshooting and resolving issues related to their dental management software. The ideal candidate will have strong problem-solving skills and experience in customer service, along with a basic understanding of computer systems.
Skills & Requirements
Must-have
Microsoft Word and Excel
troubleshooting and problem-solving skills
computer hardware, operating systems, database structure, and networks
prioritize tasks, handle stress, and adapt to change