Director, People Services

Equinix Inc.

Toronto, Canada
Base: 154,000 - 232,000 cad / annual; bonus/equity...
Global people services advisory
Service delivery and quality assurance
Knowledge management and ai enablement
The Global People Services Advisory Leader is accountable for the strategic leadership, operational excellence, and continuous evolution of the global People Services advisory team

Job Summary

  • The Global People Services Advisory Leader is accountable for the strategic leadership, operational excellence, and continuous evolution of the global People Services advisory team.
  • The role balances service delivery, risk management, and employee experience at scale, setting clear standards for advisory quality, triage, and escalation.
  • Equinix offers competitive benefits including insurance, retirement savings plans, and paid time off, aiming to provide a comprehensive package aligned with core values.

Matching Summary

The Global People Services Advisory Leader is accountable for the strategic leadership, operational excellence, and continuous evolution of the global People Services advisory team.

Salary

Base: 154,000 - 232,000 CAD / Annual; Bonus/Equity: Eligible for bonus, equity may be offered; Benefits: Comprehensive benefits package including insurance, retirement, vacation, and paid holidays

Skills & Requirements

Must-have

  • Global People Services advisory
  • Service delivery and quality assurance
  • Knowledge management and AI enablement
  • Data, insight and continuous improvement
  • Operational excellence and process improvement

Nice-to-have

  • Human-centered support
  • Digital-first People function
  • Systems thinking and transformation mindset
  • Service excellence and customer mindset

Key Requirements

  • Bachelors degree or equivalent
  • Proven years of experience in HR and ER
  • Team leadership experience
  • Global and cultural acumen
  • Experience leading global advisory teams

Work Rights

Not specified

Tailored Resume

Cover Letter