Technical Product Support (tps) Engineer Ii - Tse Mpp - (e2)
Applied Materials
Taiwan
Fully remote
Advanced troubleshooting methodologies
Root cause analysis
On-site coaching
TSEs provide technical support remotely and on site for highly complex problems involving equipment malfunction, on wafer issues, and performance enhancement programs
Job Summary
TSEs provide technical support remotely and on site for highly complex problems involving equipment malfunction, on wafer issues, and performance enhancement programs.
Key responsibilities include supporting multiple technical escalations, resolving issues with a focus on time to resolution and quality, and recommending best practices to improve products, processes, or services.
The role offers opportunities to support NPI development early in the product life cycle, at key customer sites, and to create innovative advanced troubleshooting tools.
Matching Summary
TSEs provide technical support remotely and on site for highly complex problems involving equipment malfunction, on wafer issues, and performance enhancement programs.
Skills & Requirements
Must-have
Advanced troubleshooting methodologies
Root cause analysis
On-site coaching
NPI development support
SAP, VSPI, ARK familiarity
Nice-to-have
Supportive work culture
Continuous learning and development
Pushing boundaries of materials science
Collaborative problem solving
Key Requirements
Bachelor’s degree or equivalent in technical field
+ 3 years experience with Applied Materials Metals_PKG or MDP products