Logistics Planner/ Operations Executive

NSL OILCHEM WASTE MANAGEMENT PTE. LTD.

Jurong, Singapore
Manage incoming calls and customer inquiries
Coordinate delivery and collection schedules
Maintain detailed customer records
The role involves managing a large volume of incoming calls and resolving customer complaints to ensure satisfaction

Job Summary

  • The role involves managing a large volume of incoming calls and resolving customer complaints to ensure satisfaction.
  • You will coordinate scheduling activities with plant owners and drivers to ensure timely delivery and collection of waste materials.
  • The position requires conducting field visits twice per month with drivers to monitor compliance and work performance.

Matching Summary

Match Score: 75

The role involves managing a large volume of incoming calls and resolving customer complaints to ensure satisfaction.

Skills & Requirements

Must-have

  • Manage incoming calls and customer inquiries
  • Coordinate delivery and collection schedules
  • Maintain detailed customer records
  • Conduct safety briefings for drivers
  • Monitor purchase order terms and delivery dates

Nice-to-have

  • Proactive problem-solving approach
  • Market intelligence feedback capabilities
  • Strong multitasking in fast-paced environment
  • Ability to motivate team performance

Key Requirements

  • Degree or Diploma in Logistics or related field
  • Minimum 3 years in customer service and operations planning
  • Strong IT skills with MS Office expertise
  • Willingness to handle weekend and public holiday shifts

Work Rights

Not specified

Tailored Resume

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