Patient Service Representative

CityMD

Brooklyn, NY, United States
Base: $18.25 ph; bonus/equity: not specified; bene...
On-site
Patient registration and check-in
Answering phone calls
Processing insurance information
CityMD, a physician-led healthcare network, is seeking a Patient Service Representative in Brooklyn, NY. The role involves providing exceptional customer service to incoming patients, managing patient registrations, and handling inquiries in a fast-paced environment

Job Summary

  • The Patient Service Representative is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
  • This role involves registering patients, coordinating with the team for timely turnaround, and responding to patient questions with urgency and kindness.
  • Key responsibilities include accurately entering patient information, assisting with paperwork, processing insurance, and handling payments.

Matching Summary

Match Score: 85

CityMD, a physician-led healthcare network, is seeking a Patient Service Representative in Brooklyn, NY. The role involves providing exceptional customer service to incoming patients, managing patient registrations, and handling inquiries in a fast-paced environment.

Salary

Base: $18.25 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • Patient registration and check-in
  • Answering phone calls
  • Processing insurance information
  • Handling cash and co-payments
  • Providing customer service

Nice-to-have

  • Happy, welcoming, and can-do attitude
  • Passion for helping others
  • Flexible and adaptable nature

Key Requirements

  • High School Degree or GED
  • Computer Proficiency and superior keyboarding skills (approximately 55 wpm)
  • Experience in high-volume/high-intensity service industry preferred
  • Bilingual language skills required or preferred based on site location

Work Rights

Not specified

Tailored Resume

Cover Letter