Junior Supervisor Front Office (m/w/d)

Tropical Islands

Tropical Island, Germany
Front office operations management
Cash handling and reconciliation
Guest service and complaint resolution
As a Junior Supervisor Front Office, you will be responsible for leading your shift, actively participating in operations, and managing cash handling and reconciliation according to company guidelines

Job Summary

  • As a Junior Supervisor Front Office, you will be responsible for leading your shift, actively participating in operations, and managing cash handling and reconciliation according to company guidelines.
  • This role involves supporting and leading various front office areas including the daily cash desk, information, and reception, as well as managing the administration and documentation of front office closings and petty cash.
  • Employees benefit from unique perks such as working in a tropical-themed resort, discounts on in-house products and services, extensive training opportunities, subsidized meals, and free shuttle services.

Matching Summary

As a Junior Supervisor Front Office, you will be responsible for leading your shift, actively participating in operations, and managing cash handling and reconciliation according to company guidelines.

Skills & Requirements

Must-have

  • Front Office operations management
  • Cash handling and reconciliation
  • Guest service and complaint resolution
  • Team leadership and motivation
  • MS Office proficiency

Nice-to-have

  • Hands-on mentality
  • Positive and presentable appearance
  • Customer-oriented working style
  • Unique work environment

Key Requirements

  • Completed vocational training in hotel/gastronomy or several years of reception experience
  • Previous leadership experience
  • Experience in complaint management
  • Familiarity with hotel software and PMS systems
  • Fluent German and good English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter