Junior Technical Support

Epiq

Client service experience
Physical equipment set up
Work independently under pressure
Work together with the Case Management Team and the Technical Support Team in the project management and support of all Court Reporting cases

Job Summary

  • Work together with the Case Management Team and the Technical Support Team in the project management and support of all Court Reporting cases.
  • Effectively interfaces with executive level clients and or their administrative teams to understand the issues they are experiencing, coordinate, execute, resolve technical and case support request.
  • We invest in your growth with enterprise-wide learning and mobility.

Matching Summary

Work together with the Case Management Team and the Technical Support Team in the project management and support of all Court Reporting cases.

Skills & Requirements

Must-have

  • client service experience
  • physical equipment set up
  • work independently under pressure
  • effective problem solving
  • communicate effectively with users

Nice-to-have

  • interest in technology
  • values-driven community
  • respect life beyond work
  • thrive on big challenges

Key Requirements

  • Diploma or Degree holder
  • 1-2 years client service experience
  • IT/Technical support experience beneficial
  • Ability to adapt and learn quickly
  • Good time management
  • Flexible with hours

Work Rights

Not specified

Tailored Resume

Cover Letter