Nurse Call Agent - Central Market Float Pool

Intermountain Health

Salt Lake City, Utah, US
Base: $36.71 - $56.17 hourly; bonus/equity: not sp...
Partially remote (1 day per week from home, 2 days in clinic)
Current rn licensure in state of practice
Five years clinical nursing experience
Strong telephone triage and assessment skills
Intermountain Health is seeking a part-time Nurse Call Agent for its Clinical Communication Call Center in Salt Lake City, Utah. The role involves triaging and providing consultation and education to patients via various communication methods, requiring a strong clinical background and excellent communication skills

Job Summary

  • The Registered Nurse provides consultation, education, and strategic guidance to patients regarding health needs via phone, email, and text.
  • This role requires assessing patients by phone, providing recommendations, and directing them to the appropriate level of care within a 24/7 call center environment.
  • Employees are eligible for a generous benefits package covering wellness programs and must maintain clinical competency while documenting all calls accurately.

Matching Summary

Match Score: 85

Intermountain Health is seeking a part-time Nurse Call Agent for its Clinical Communication Call Center in Salt Lake City, Utah. The role involves triaging and providing consultation and education to patients via various communication methods, requiring a strong clinical background and excellent communication skills.

Salary

Base: $36.71 - $56.17 hourly; Bonus/Equity: Not specified; Benefits: Comprehensive wellness and insurance package included

Skills & Requirements

Must-have

  • Current RN licensure in state of practice
  • Five years clinical nursing experience
  • Strong telephone triage and assessment skills
  • Ability to work part-time schedule
  • BLS certification for healthcare providers

Nice-to-have

  • Spanish speaking capability preferred
  • Experience with emergency or primary care nursing
  • BSN degree from accredited institution
  • Familiarity with Intermountain Health protocols
  • Comfortable working remotely one day per week

Key Requirements

  • Current RN Licensure
  • Basic Life Support (BLS) certification
  • Minimum five years clinical experience
  • BSN required within three years of hire
  • Intermediate word processing software skills

Work Rights

Not specified

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