Reservations Team Leader

Sofitel Sydney Wentworth

Phu Quoc, Vietnam
On-site
Supervise daily operations
Ensure service standards
Accurate reservation processing
Rixos Phu Quoc is seeking a Reservations Team Leader to manage the operations of the Reservations Department, focusing on guest experience, team leadership, and revenue maximization. The ideal candidate will have experience in a 5-star hotel environment and strong communication skills

Job Summary

  • Rixos Phu Quoc is seeking a motivated Reservation Team Leader to oversee the daily operations of the Reservations Department.
  • In this role, you will ensure efficient reservation handling, maintain high service standards, and lead the reservations team to maximize revenue opportunities while delivering exceptional guest experiences.
  • At Rixos Phu Quoc, we value passion, professionalism, and collaboration, empowering our colleagues to grow and thrive in a culture built on excellence in hospitality.

Matching Summary

Match Score: 85

Rixos Phu Quoc is seeking a Reservations Team Leader to manage the operations of the Reservations Department, focusing on guest experience, team leadership, and revenue maximization. The ideal candidate will have experience in a 5-star hotel environment and strong communication skills.

Skills & Requirements

Must-have

  • Supervise daily operations
  • Ensure service standards
  • Accurate reservation processing
  • Lead and motivate team
  • Revenue maximization strategies
  • Guest information accuracy

Nice-to-have

  • Proactive sales mindset
  • Continuous improvement
  • Dynamic work environment
  • Collaborative team player

Key Requirements

  • Minimum 1 year experience in similar position
  • 5-star hotel environment experience
  • University degree preferred
  • Strong English communication skills
  • Excellent organizational and leadership skills
  • Proficient in reservation platforms

Work Rights

Not specified

Tailored Resume

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