The MyResource office is a new Presidential initiative designed to foster student success and belonging by helping students find information related to their experience
Job Summary
The MyResource office is a new Presidential initiative designed to foster student success and belonging by helping students find information related to their experience.
Specific responsibilities include providing exceptional service, answering phone calls, identifying information gaps, referring inquiries, and assisting with administrative tasks.
The role involves supporting promotional efforts about MyResource to various student groups and audiences.
Matching Summary
The MyResource office is a new Presidential initiative designed to foster student success and belonging by helping students find information related to their experience.
Skills & Requirements
Must-have
Providing exceptional service to students
Answering phone calls from students
Identifying content gaps in information
Referring inquiries to appropriate resources
Assisting with administrative tasks
Nice-to-have
Excellent communication skills
Understanding student concerns
Creating inclusive pathways
Friendly and resourceful demeanor
Key Requirements
Current Penn State student or employee status for internal application
External applicants must apply through the designated portal