Patient Service Representative (psr) - Operations (chicago)

Advocate Health

Chicago, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or ged required
Strong attention to detail and accuracy
Excellent customer service skills
This role creates the initial electronic health record and ensures patient safety by preventing duplicate medical records

Job Summary

  • This role creates the initial electronic health record and ensures patient safety by preventing duplicate medical records.
  • The position requires verifying demographic and insurance information while collecting co-pays and maintaining strict HIPAA confidentiality.
  • Advocate Health offers comprehensive benefits including health coverage, retirement plans, and educational assistance for eligible employees.

Matching Summary

This role creates the initial electronic health record and ensures patient safety by preventing duplicate medical records.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Strong attention to detail and accuracy
  • Excellent customer service skills
  • Proficiency with electronic health records
  • Ability to manage high-volume workloads

Nice-to-have

  • Bilingual Spanish preferred
  • Experience with patient portal education
  • Knowledge of insurance basics and plans
  • Ability to work independently under pressure
  • Collaborative team player mindset

Key Requirements

  • High School Diploma or GED
  • No prior experience required
  • None Required licensure or certification

Work Rights

Not specified

Tailored Resume

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