Collaborate with the Desktop support team and Service Desk team to develop requirements and an overall development plan for refreshing our knowledge base system
Job Summary
Collaborate with the Desktop support team and Service Desk team to develop requirements and an overall development plan for refreshing our knowledge base system.
Will assist with new hire and replacement hardware builds and day to day tickets.
Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic.
Matching Summary
Collaborate with the Desktop support team and Service Desk team to develop requirements and an overall development plan for refreshing our knowledge base system.
Skills & Requirements
Must-have
Windows OS and Patching understanding
Proficient in Microsoft applications
Excellent communication skills
Analytical and logical thinking
Problem-solving skills
Writing skills
Nice-to-have
Software development experience preferred
Data-driven analysis
Adaptable and open-minded
Comfortable with ambiguity and change
Key Requirements
Bachelor or Master’s degree in Information Science, Computer Science, Data Science, AI, or related field