Fast Track Case Manager

Eml

Melbourne, Australia
Not specified; generous discounts; annual compyny ...
Fully remote
Experience in customer service environment
High volume enquiry handling
Proficient in microsoft office applications
The role involves proactively managing and finalizing lower-risk workers compensation claims while supporting clients' return-to-work journeys

Job Summary

  • The role involves proactively managing and finalizing lower-risk workers compensation claims while supporting clients' return-to-work journeys.
  • EML fosters a learning culture with opportunities for long-term career growth and investment in employee development.
  • Employees enjoy flexible work arrangements allowing up to 3 days from home, along with comprehensive benefits including health insurance and parental leave.

Matching Summary

The role involves proactively managing and finalizing lower-risk workers compensation claims while supporting clients' return-to-work journeys.

Salary

Not specified; Generous discounts; Annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Experience in customer service environment
  • High volume enquiry handling
  • Proficient in Microsoft Office applications
  • Ability to use multiple software systems
  • Excellent written and verbal communication skills

Nice-to-have

  • Collaborative team mindset
  • Time management in fast-paced environment
  • Commitment to learning culture
  • Diversity and inclusion values

Key Requirements

  • Demonstrated experience in high-volume customer service
  • Proficiency in Microsoft Word, Excel, and Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter