10183 - Retail Customer Service Specialist

DICK'S Sporting Goods

Southern Pines, NC, US
Not specified (considered in-person).
Prior retail sales or cashier experience
Ability to lift 15 to 35 lbs items
Stand for up to 4 hours continuously
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist to enhance the shopping experience for customers in Southern Pines, NC. The role emphasizes excellent customer service, teamwork, and adherence to company standards while promoting an inclusive workplace

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • Team members must uphold company merchandising standards and assist managers with department scheduling and workflow direction.
  • The role requires promoting company programs such as customer loyalty participation and warranty sales while ensuring safety and loss prevention.

Matching Summary

Match Score: 75

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist to enhance the shopping experience for customers in Southern Pines, NC. The role emphasizes excellent customer service, teamwork, and adherence to company standards while promoting an inclusive workplace.

Skills & Requirements

Must-have

  • Prior retail sales or cashier experience
  • Ability to lift 15 to 35 lbs items
  • Stand for up to 4 hours continuously
  • Perform repetitive motions for short periods
  • Strong customer service standards

Nice-to-have

  • Inclusive and diverse workforce mindset
  • Collaborative teamwork approach
  • Action-oriented decision making
  • Product knowledge in sports equipment
  • Training new teammates on programs

Key Requirements

  • Prior retail sales experience preferred
  • Physical ability to stand and lift heavy items
  • Availability to work extended periods standing

Work Rights

Not specified

Tailored Resume

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