Customer Care Technician

Clayton Home Building Group

New Tazewell, TN, United States
Customer home visits
Schedule and manage tasks
Use hand and power tools
The Customer Care Field Technician in Training is responsible for delivering the desired customer service experience as represented by the customer care philosophy

Job Summary

  • The Customer Care Field Technician in Training is responsible for delivering the desired customer service experience as represented by the customer care philosophy.
  • You will travel to the customer home to examine warranty issues and make the necessary corrections as appropriate and being able to articulate to the customer what happened.
  • As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Matching Summary

The Customer Care Field Technician in Training is responsible for delivering the desired customer service experience as represented by the customer care philosophy.

Skills & Requirements

Must-have

  • Customer home visits
  • Schedule and manage tasks
  • Use hand and power tools
  • Communicate with customers
  • Document repairs with pictures
  • Safe vehicle operation

Nice-to-have

  • Positive attitude
  • Eager to learn
  • Work-life balance support
  • Holistic wellness programs

Key Requirements

  • Good driving record
  • Ability to lift up to 100 pounds
  • Ability to work flexible shifts
  • Ability to be away from home

Work Rights

Not specified

Tailored Resume

Cover Letter