Guest Services Supervisor - Rogers Stadium

Livenation

Toronto, Canada
Base: $22/ph; bonus/equity: not specified; benefit...
Exceptional front-line customer service
Lead and train staff
De-escalation tactics experience
Be part of the Guest Services Team at Rogers Stadium where staff create an exceptional fan experience

Job Summary

  • Be part of the Guest Services Team at Rogers Stadium where staff create an exceptional fan experience.
  • Direct and supervise Guest Services staff while acting as the point of escalation for complex customer inquiries and complaints.
  • Live Nation Canada strongly supports equal employment opportunity and provides accommodations for candidates with disabilities during recruitment.

Matching Summary

Be part of the Guest Services Team at Rogers Stadium where staff create an exceptional fan experience.

Salary

Base: $22/per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional front-line customer service
  • Lead and train staff
  • De-escalation tactics experience
  • Coordinate accessible seating requests
  • Work outdoors in loud environments
  • Available for all scheduled events

Nice-to-have

  • Positive can-do attitude
  • Acute sense of judgment and tact
  • Passion for live events
  • Team collaboration across departments

Key Requirements

  • Experience in live events or customer service
  • Demonstrated team leadership experience
  • Must be 18 years of age or older
  • Work authorization in Canada without employer sponsorship

Work Rights

Must have Canadian work authorization without sponsorship

Tailored Resume

Cover Letter