This role serves as a key liaison between Professional Services and Production Services teams to drive enterprise-level support and service activities
Job Summary
This role serves as a key liaison between Professional Services and Production Services teams to drive enterprise-level support and service activities.
The position requires developing strategic success plans that outline critical success factors and metrics to guide customers' long-term business strategies.
Candidates will work directly with executive stakeholders to demonstrate the value of Workday solutions and identify opportunities for expanded business.
Matching Summary
This role serves as a key liaison between Professional Services and Production Services teams to drive enterprise-level support and service activities.
Skills & Requirements
Must-have
5+ years customer facing services experience
1+ years project management experience
Workday HCM Payroll or Financials expertise
Business level Japanese communication skills
Executive level stakeholder engagement
Nice-to-have
State & Local Government customer base experience
Adaptive Planning implementation experience
Functional domain expertise in Financials
High-level presentation and facilitation skills
Cross-functional collaboration across Sales and Product