**
Viessmann Climate Solutions, a part of Carrier Global Corporation, is seeking a Process Manager for Service Technicians to optimize and document service operations processes. The ideal candidate should have a technical or commercial background, experience in customer service, and strong communication skills. The position offers a permanent role with various employee benefits, including generous vacation days and professional development opportunities.
**
Job Summary
The role involves analyzing, optimizing, and documenting processes within Service Operations, including vehicle fleet management.
Candidates will be responsible for implementing new software tools and training both new and existing employees on these systems.
The company offers a comprehensive benefits package including 30 days of paid vacation, occupational pension, and extensive training opportunities.
Matching Summary
Match Score: 75
**
Viessmann Climate Solutions, a part of Carrier Global Corporation, is seeking a Process Manager for Service Technicians to optimize and document service operations processes. The ideal candidate should have a technical or commercial background, experience in customer service, and strong communication skills. The position offers a permanent role with various employee benefits, including generous vacation days and professional development opportunities.
**
Skills & Requirements
Must-have
Service Operations process analysis
Vehicle fleet optimization experience
Software tool implementation
Employee training and onboarding
Cross-functional process improvement
Nice-to-have
Strong customer service orientation
High communication skills
Solution-oriented working style
Passion for energy transition
Key Requirements
Completed vocational training in commercial or technical field
Long-term experience in technical customer service