Technical Lead - Fsm

960

Melbourne, VIC, Australia
Hybrid
Servicenow fsm development and configuration
10+ years field systems experience
Australian citizenship required
This role involves owning the technical architecture and design of the enterprise Field Service Management platform while leading delivery across projects and BAU

Job Summary

  • This role involves owning the technical architecture and design of the enterprise Field Service Management platform while leading delivery across projects and BAU.
  • The successful candidate will partner with functional leads and operational stakeholders to translate requirements into robust, scalable solutions that support essential services across Australia.
  • Service Stream offers flexible working arrangements, national career pathways, and access to retail discounts as part of their benefits package.

Matching Summary

This role involves owning the technical architecture and design of the enterprise Field Service Management platform while leading delivery across projects and BAU.

Skills & Requirements

Must-have

  • ServiceNow FSM development and configuration
  • 10+ years field systems experience
  • Australian Citizenship required
  • Enterprise FSM platform architecture
  • Hands-on technical leadership

Nice-to-have

  • Experience in Defence or Telco sectors
  • Mentoring and team capability uplift
  • Complex mobile workforce environments
  • ServiceNow certifications
  • Pragmatic governance implementation

Key Requirements

  • Australian Citizenship (mandatory)
  • 10+ years experience in field systems
  • Bachelor's degree in IT or related discipline
  • ServiceNow certifications advantageous

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter