Parts Advisor - Team Leader

Sime Motors Australia

Competitive remuneration pyckage; employee benefit...
Not specified
Previous experience in customer service or parts advisory role
Ability to lead a small team of three
Strong problem-solving skills for customer support
Sime Motors Australia is seeking a Parts Advisor - Team Leader to oversee their Aftersales Spare Parts team, ensuring efficient operations and excellent customer service. The role involves leading a small team, managing stock control, and driving continuous improvement within the department

Job Summary

  • The role involves leading, developing, and motivating a team of three parts advisors to ensure the smooth running of the spare parts department.
  • Key responsibilities include delivering premium customer experiences, managing stock control through forecasting, and ensuring departmental KPIs are met.
  • The position offers a competitive remuneration package, access to employee benefits including discounts on groceries and electronics, and an annual Health and Wellbeing reimbursement program.

Matching Summary

Match Score: 85

Sime Motors Australia is seeking a Parts Advisor - Team Leader to oversee their Aftersales Spare Parts team, ensuring efficient operations and excellent customer service. The role involves leading a small team, managing stock control, and driving continuous improvement within the department.

Salary

Competitive remuneration package; Employee benefits account with discounts; Annual Health and Wellbeing reimbursement

Skills & Requirements

Must-have

  • Previous experience in customer service or parts advisory role
  • Ability to lead a small team of three
  • Strong problem-solving skills for customer support
  • Familiarity with ERP systems like Workday or Greentree

Nice-to-have

  • Experience in industrial or automotive environment
  • Proactive approach to customer support
  • Excellent communication and interpersonal skills
  • Customer-first mindset
  • Ability to multitask and manage time effectively

Key Requirements

  • Pass compulsory pre-employment medical assessment
  • Pass drugs and alcohol assessment
  • Permanent full-time availability Monday to Friday

Work Rights

Not specified

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