Case Manager

592

Sydney, Australia
Not specified; salary reviews included; annual com...
Fully remote
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • EML fosters a learning culture with designated specialists such as Technical Specialists and Team Leaders to support new hires.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Manage portfolio of workers compensation claims
  • Liaise with injured workers and employers
  • Provide empathetic customer focused service
  • Work within legislation and compliance guidelines
  • Conduct claims reviews and case conferences

Nice-to-have

  • Previous experience in medical or corporate field
  • Willingness to go above and beyond for customers
  • Ability to multitask and shift priorities
  • Thrives in a collaborative team environment
  • Creative thinking when engaging stakeholders

Key Requirements

  • Entry level roles available
  • Face-to-face group interview attendance required
  • High attention to detail and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter