Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
CommBank is seeking a part-time Branch Concierge for their Strathfield location, responsible for delivering exceptional customer service and assisting clients with their banking inquiries. Ideal candidates should have a strong background in customer service, excellent communication skills, and a desire to build a career in financial services
Job Summary
As the public face of CommBank, you will be the first person customers speak with to assist them.
You will guide customers to appropriate channels and educate them on in-branch technology and digital banking options.
The role requires maintaining an approachable and professional demeanour while ensuring the branch runs effectively.
Matching Summary
Match Score: 85
CommBank is seeking a part-time Branch Concierge for their Strathfield location, responsible for delivering exceptional customer service and assisting clients with their banking inquiries. Ideal candidates should have a strong background in customer service, excellent communication skills, and a desire to build a career in financial services.
Skills & Requirements
Must-have
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
Nice-to-have
Experience in Financial Services or Retail
Genuine interest in financial wellbeing
Approachable and professional demeanour
Key Requirements
Available for predetermined Part Time Roster (11.5 hours/week)
Track record in Financial Services, Retail, or Hospitality