Network Analyst I – Network Control Center

Mtb

Buffalo, New York, United States of America
Base: $26.00 - $43.34 hourly (usd); bonus/equity: ...
Hybrid
Real-time network monitoring
Servicenow ticket management
Troubleshooting routers and switches
The Network Analyst I serves as the front line of operational support within the Network Control Center to proactively identify, manage, and resolve incidents before they impact customers or business operations

Job Summary

  • The Network Analyst I serves as the front line of operational support within the Network Control Center to proactively identify, manage, and resolve incidents before they impact customers or business operations.
  • This role requires monitoring enterprise infrastructure, managing incident tickets, troubleshooting network issues, and coordinating communication during incident response in a 24x7x365 environment.
  • M&T Bank promotes an environment that supports belonging and reflects its brand, with adherence to internal controls, risk management, and regulatory standards.

Matching Summary

The Network Analyst I serves as the front line of operational support within the Network Control Center to proactively identify, manage, and resolve incidents before they impact customers or business operations.

Salary

Base: $26.00 - $43.34 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Real-time network monitoring
  • ServiceNow ticket management
  • Troubleshooting routers and switches
  • LAN/WAN technologies knowledge
  • Shift work including weekends
  • Incident escalation and coordination

Nice-to-have

  • Collaborative and inclusive team environment
  • Strong analytical and documentation skills
  • Effective communication with stakeholders
  • Adaptability and initiative
  • Proficiency with Microsoft Office tools

Key Requirements

  • Associate’s degree or equivalent experience
  • Minimum 2 years network administrator experience
  • CompTIA A+, Network+, or Security+ certifications preferred
  • 4+ years network or infrastructure administration preferred
  • Ability to work holiday and weekend shifts

Work Rights

Not specified

Tailored Resume

Cover Letter