Universal Ambassador Agent

Club Wyndham Clearwater Beach Resort

Clearwater Beach, Florida, US
Onsite
Exceptional guest service
Maintain lobby flow
Compute bills and collect payment
The Universal Agent is responsible for greeting all guests in lobby, maintaining the flow of lobby traffic, while also offering general concierge services for guests

Job Summary

  • The Universal Agent is responsible for greeting all guests in lobby, maintaining the flow of lobby traffic, while also offering general concierge services for guests.
  • Completing check-out procedures, computes bills, collecting payment and making changes for guests as required during their stay, following the standard operating procedures.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Matching Summary

The Universal Agent is responsible for greeting all guests in lobby, maintaining the flow of lobby traffic, while also offering general concierge services for guests.

Skills & Requirements

Must-have

  • Exceptional guest service
  • Maintain lobby flow
  • Compute bills and collect payment
  • Answer telephones and direct calls
  • Resolve guest requests and complaints

Nice-to-have

  • Positive and fun work environment
  • Team support and collaboration
  • Continuous learning opportunities

Key Requirements

  • High School diploma or equivalent
  • Minimum of one year customer service experience
  • Reservation software training

Work Rights

Not specified

Tailored Resume

Cover Letter