Not specified (assumed office-based due to the nature of the role).
Prior call center or telesales experience
Strong verbal communication skills
Goal-oriented with resilience for high volume
RANDSTAD PTE. LIMITED is seeking a Customer Service Executive for a 6-month role in Singapore, focusing on proactive client engagement and insurance solutions. The ideal candidate should have prior customer-facing experience, strong communication skills, and the ability to work towards sales targets
Job Summary
The role involves conducting proactive outbound calls to engage potential and existing clients regarding insurance solutions.
Candidates must identify client needs, recommend suitable coverage plans, and achieve daily and monthly sales targets.
Success requires maintaining high service quality while accurately recording call outcomes and following up on leads in the CRM system.
Matching Summary
Match Score: 75
RANDSTAD PTE. LIMITED is seeking a Customer Service Executive for a 6-month role in Singapore, focusing on proactive client engagement and insurance solutions. The ideal candidate should have prior customer-facing experience, strong communication skills, and the ability to work towards sales targets.
Skills & Requirements
Must-have
Prior call center or telesales experience
Strong verbal communication skills
Goal-oriented with resilience for high volume
Ability to explain complex information simply
Basic computer literacy and CRM data entry
Nice-to-have
Persuasive and professional tone
Experience in client protection services
Seamless customer journey management
Key Requirements
Relevant insurance certifications (BCP, PGI, HI) are a significant advantage