Troubleshooter Service / Rabat

KONE Croatia

Rabat, Morocco
Fully remote
Diagnose and resolve complex technical issues
Ensure safe working practices
Analyze recurring faults
This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations

Job Summary

  • This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.
  • You will play a key role in ensuring safety, reducing call-outs, and supporting the development of technical competencies within the team.
  • Provide structured feedback to support the continuous improvement of products, methods, and safety practices.

Matching Summary

This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.

Skills & Requirements

Must-have

  • Diagnose and resolve complex technical issues
  • Ensure safe working practices
  • Analyze recurring faults
  • Troubleshoot remote monitoring systems
  • Customer-centric service mindset

Nice-to-have

  • Proactive communication with customers
  • Support team development
  • Continuous improvement of products

Key Requirements

  • Minimum 5 years of relevant experience
  • Qualification in Electrical or Mechanical Engineering
  • Mandatory experience in the Elevator & Escalator industry

Work Rights

Not specified

Tailored Resume

Cover Letter