Investigation Specialist II, Relay Product Excellence
Amazon
Bengaluru, KA, IN
On-site
24+ months audit or compliance experience
Proficiency in excel pivot tables and vlookup
Basic sql knowledge for data analysis
Amazon is seeking an Investigation Specialist II for their Relay Product Excellence team in Bengaluru. The role focuses on conducting Tier-2 investigations and collaborating with cross-functional teams, requiring expertise in data analysis and strong communication skills
Job Summary
This role serves as a Subject Matter Expert conducting Tier-2 investigations across multiple regions to address suspicious activity and escalations.
The position requires analyzing complex data using Excel and SQL while identifying gaps in Standard Operating Procedures to drive systemic workflow improvements.
Candidates must be flexible to work in a 24x7 rotational shift environment, including weekends, nights, and holidays, within a work-from-office setting.
Matching Summary
Match Score: 85
Amazon is seeking an Investigation Specialist II for their Relay Product Excellence team in Bengaluru. The role focuses on conducting Tier-2 investigations and collaborating with cross-functional teams, requiring expertise in data analysis and strong communication skills.
Skills & Requirements
Must-have
24+ months audit or compliance experience
Proficiency in Excel pivot tables and VLOOKUP
Basic SQL knowledge for data analysis
Fluent English communication skills
Ability to work rotational shifts including nights
Nice-to-have
Experience mentoring junior investigators
Knowledge of 7QC tools and quality methodologies
Strong stakeholder presentation skills
Proven ability to evolve SOPs independently
Key Requirements
Bachelor's degree or equivalent
Minimum 24 months in audit, compliance, risk, or investigations