Senior Customer Application Support Engineer – I.mx Rt

NXP Semiconductors

Shanghai, China
I.mx rt hardware and software
Technical issue troubleshooting
Nxp case management system
The TIC Online Support team provides highly technical support to customers worldwide across all technologies and architectures offered by NXP

Job Summary

  • The TIC Online Support team provides highly technical support to customers worldwide across all technologies and architectures offered by NXP.
  • Responsibilities include receiving, analyzing, troubleshooting, and updating various i.MX RT hardware and software issues through the official NXP Case Management System.
  • Prepare and update Knowledge Base technical articles, publish technical examples, and create configuration and application guides.

Matching Summary

The TIC Online Support team provides highly technical support to customers worldwide across all technologies and architectures offered by NXP.

Skills & Requirements

Must-have

  • i.MX RT hardware and software
  • technical issue troubleshooting
  • NXP Case Management System
  • Knowledge Base article preparation
  • technical training development

Nice-to-have

  • collaborative global teams
  • proactive self-learning ability
  • team-oriented mindset

Key Requirements

  • Master's degree in Electronic Engineering
  • Minimum of 5 years of relevant experience
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

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