Ticket management and quality assurance experience
This role involves ensuring smooth running of systems and software development processes by handling customer tickets and monitoring internal workflows
Job Summary
This role involves ensuring smooth running of systems and software development processes by handling customer tickets and monitoring internal workflows.
The position requires leading process improvement action plans to reach capability goals in ticket management while proposing tailoring requests to the project team.
Candidates will join a multi-cultural environment with over 100,000 colleagues across 31 countries, contributing to greener mobility solutions.
Matching Summary
This role involves ensuring smooth running of systems and software development processes by handling customer tickets and monitoring internal workflows.
Skills & Requirements
Must-have
Fluent English communication skills
Engineering-Master degree in Software
Ticket management and quality assurance experience
Nice-to-have
Embedded system or automotive development background
International mindset and cultural openness
Process improvement and lessons learned sharing
Key Requirements
Graduated from Engineering-Master degree in Software/Electronic
Eligible for Valeo VIE Program (EU citizens aged 18-28)
Not applying in country of citizenship
Work Rights
Must be eligible for French VIE program (EU citizen aged 18-28)