Front Office All Rounder

Sofitel Sydney Wentworth

Sydney, Australia
On-site
Professional guest service delivery
Accurate guest account management
Effective communication skills
The role involves delivering professional and friendly guest service across check-in, check-out, and throughout the stay at Sofitel Sydney Wentworth

Job Summary

  • The role involves delivering professional and friendly guest service across check-in, check-out, and throughout the stay at Sofitel Sydney Wentworth.
  • Employees are expected to manage guest accounts, handle billing accurately, and promote hotel facilities to enhance the guest experience.
  • The company offers global discounts, generous leave entitlements including parental leave, and career development opportunities within a luxury brand.

Matching Summary

The role involves delivering professional and friendly guest service across check-in, check-out, and throughout the stay at Sofitel Sydney Wentworth.

Skills & Requirements

Must-have

  • Professional guest service delivery
  • Accurate guest account management
  • Effective communication skills
  • Upselling hotel facilities
  • Shift checklist completion

Nice-to-have

  • French elegance hospitality style
  • Luxury brand experience
  • Cultural creativity appreciation
  • Team member collaboration
  • Individuality in service

Key Requirements

  • Full working rights in Australia required

Work Rights

Full working rights in Australia required

Tailored Resume

Cover Letter