Receptionist / Client Care Associate (part-time)

Shires Vets

Walton, United Kingdom
Base: £5,129.28 py; bonus/equity: not specified; b...
Onsite
Client interaction
Telephone answering
Appointment booking
Shires Vets in Walton is seeking a part-time Receptionist / Client Care Associate to serve as a primary point of contact for clients and visitors. The role involves managing client interactions and maintaining a welcoming environment, with opportunities for career progression and a supportive work culture

Job Summary

  • This role is a key customer contact role and is crucial to the success of the practice, providing the first point of contact for all clients, suppliers, visitors and other people either by telephone or face-to-face.
  • We offer 5 weeks holiday + bank holidays + Birthday Leave, career progression opportunities, and staff discount schemes.
  • Shires Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world, committed to fostering an inclusive and diverse culture.

Matching Summary

Match Score: 85

Shires Vets in Walton is seeking a part-time Receptionist / Client Care Associate to serve as a primary point of contact for clients and visitors. The role involves managing client interactions and maintaining a welcoming environment, with opportunities for career progression and a supportive work culture.

Salary

Base: £5129.28 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday + bank holidays + Birthday Leave, Staff discount schemes, Life Assurance, Enhanced equal family leave, E-car salary sacrifice scheme, Employer contribution pension scheme, Wellness program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward scheme

Skills & Requirements

Must-have

  • client interaction
  • telephone answering
  • appointment booking
  • payment processing
  • maintaining cleanliness
  • client system usage

Nice-to-have

  • basic animal handling
  • conflict resolution skills
  • smart appearance
  • friendly manner
  • teamwork ability
  • work initiative

Key Requirements

  • Good oral communication skills
  • Accurate and reliable message taking
  • Good keyboard skills
  • Good numerical skills
  • Competent user of Word & Excel
  • Ability to work as a team

Work Rights

Not specified

Tailored Resume

Cover Letter