Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC Metro, USA
Primary location base pyy range: $119,500 usd - $1...
Fully remote
Contract lifecycle management (clm) expertise
Ai value realization
Strategic customer success
Workday is seeking a Sr. Specialized Customer Success Manager for its Contract Lifecycle Management (CLM) solution, Evisort, to drive customer adoption and value realization in a fully remote role. The ideal candidate will have extensive experience in customer-facing services and CLM, emphasizing collaboration and strategic engagement with clients

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 85

Workday is seeking a Sr. Specialized Customer Success Manager for its Contract Lifecycle Management (CLM) solution, Evisort, to drive customer adoption and value realization in a fully remote role. The ideal candidate will have extensive experience in customer-facing services and CLM, emphasizing collaboration and strategic engagement with clients.

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: role may be eligible for Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • Contract Lifecycle Management (CLM) expertise
  • AI value realization
  • strategic customer success
  • workflow redesign and optimization
  • customer adoption and maturity
  • executive-level facilitation

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • curious minds
  • empathy and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 5+ years customer-facing services experience
  • 5+ years managing customer relationships
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

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