​​sr. Itil Knowledge Manager​

Leidos

Ft. Belvoir, VA, US
Base: $92,300.00 - $166,850.00; bonus/equity: not ...
Not specified
Itil-based knowledge management
Servicenow knowledge repository
Network knowledge management
Leidos is seeking a Senior ITIL Knowledge Manager to support a DOD customer at Ft. Belvoir, VA. The ideal candidate will possess extensive experience in ITIL processes, specifically related to knowledge management, and will hold a TS/SCI clearance

Job Summary

  • We are seeking an experienced Senior ITIL Network Knowledge Manager to join our IT service management team supporting a DOD customer on Ft. Belvoir, VA.
  • The ideal candidate will ensure the quality, accuracy, and effectiveness of our network knowledge management processes in alignment with ITIL4 best practices.
  • At Leidos, we outthink, outbuild, and outpace the status quo because the mission demands it, recruiting those who disrupt, provoke, and refuse to fail.

Matching Summary

Match Score: 85

Leidos is seeking a Senior ITIL Knowledge Manager to support a DOD customer at Ft. Belvoir, VA. The ideal candidate will possess extensive experience in ITIL processes, specifically related to knowledge management, and will hold a TS/SCI clearance.

Salary

Base: $92,300.00 - $166,850.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • ITIL-based knowledge management
  • ServiceNow knowledge repository
  • Network knowledge management
  • Knowledge article quality standards
  • Data analysis and statistical methods

Nice-to-have

  • Strong communication skills
  • Collaborative team work
  • Continuous improvement initiatives
  • Fast-paced dynamic environment

Key Requirements

  • Current TS/SCI clearance
  • Bachelor’s degree or equivalent experience
  • 8-12 years relevant experience or Masters with 6-10 years
  • Current ITIL 4 certification

Work Rights

Current TS/SCI clearance required

Tailored Resume

Cover Letter