Base: $15.00ph; bonus/equity: up to $350pmnth ince...
On-site
High volume inbound call handling
Web-based application navigation
Six months customer service experience
The role involves serving as the first point of contact for client customers by efficiently managing a high volume of inbound calls
Job Summary
The role involves serving as the first point of contact for client customers by efficiently managing a high volume of inbound calls.
Employees receive paid training, competitive pay starting at $15 per hour, and potential monthly incentives up to $350 based on performance metrics.
The position requires maintaining confidentiality while assisting cardholders with inquiries about payments, benefits, and transaction statuses.
Matching Summary
The role involves serving as the first point of contact for client customers by efficiently managing a high volume of inbound calls.
Salary
Base: $15.00/hr; Bonus/Equity: Up to $350/month incentive after training; Benefits: Full benefits including health insurance, PTO, and shift differentials
Skills & Requirements
Must-have
High volume inbound call handling
Web-based application navigation
Six months customer service experience
Active listening and problem solving
Multi-screen multitasking capability
Nice-to-have
Empathetic communication style
Commitment to 100% attendance
Warm and professional demeanor
Ability to work in fast-paced environment
Key Requirements
Must be at least 18 years old
High School Diploma or equivalent required
6 months Customer Service or Call Center experience
Pass background check, credit check, and fingerprinting