Client Services Representative (contract) (hybrid)

Broadridge Business Process Outsourcing LLC

Base: 24.00 – 30.00 cadph; bonus/equity: not speci...
Hybrid
Excellent verbal and written communication skills
Proficiency in outlook excel and microsoft word
Strong multitasking and time-management abilities
Broadridge Business Process Outsourcing LLC is seeking a Client Services Representative on a contract basis for a hybrid work role. The position involves managing client accounts, addressing inquiries, and supporting communication between clients and internal departments

Job Summary

  • The Client Services Representative acts as the main point of contact for clients managing accounts and handling queries via phone, video, email, and in person.
  • Key responsibilities include updating customer account information, overseeing daily production needs, and acting as a liaison between clients and internal departments.
  • Broadridge offers a hybrid work arrangement requiring a basic home office setup and high-speed internet to support flexible work arrangements.

Matching Summary

Match Score: 85

Broadridge Business Process Outsourcing LLC is seeking a Client Services Representative on a contract basis for a hybrid work role. The position involves managing client accounts, addressing inquiries, and supporting communication between clients and internal departments.

Salary

Base: 24.00 – 30.00 CAD/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Proficiency in Outlook Excel and Microsoft Word
  • Strong multitasking and time-management abilities

Nice-to-have

  • Ability to build rapport with clients
  • Experience handling challenging customer interactions
  • Passion for developing career while helping others

Key Requirements

  • College Diploma in Business Administration or related field
  • Previous experience in customer service is an asset
  • Completion of background check including employment and education verification

Work Rights

Not specified

Tailored Resume

Cover Letter