Customer Care Specialist Healthcare

Dexcom Corporation

Unknown, Unknown, Philippines
Liaising with hospitals and healthcare facilities
Root cause analysis for operational issues
Excel database management and reporting
The role involves liaising with hospitals and healthcare facilities to establish processes and resolve operational issues

Job Summary

  • The role involves liaising with hospitals and healthcare facilities to establish processes and resolve operational issues.
  • Candidates must be fluent in both Italian and English to effectively communicate with patients and healthcare professionals.
  • The company offers a comprehensive benefits program, growth opportunities on a global scale, and access to career development programs.

Matching Summary

The role involves liaising with hospitals and healthcare facilities to establish processes and resolve operational issues.

Skills & Requirements

Must-have

  • Liaising with hospitals and healthcare facilities
  • Root cause analysis for operational issues
  • Excel database management and reporting
  • Fluent in Italian and English languages
  • Managing financial documentation and invoicing

Nice-to-have

  • Experience with Salesforce.com platform
  • Collaborative team-focused approach to work
  • Ability to present data in meetings
  • Passion for enhancing customer experience
  • Strategic thinking for process optimization

Key Requirements

  • Bachelor's degree or 5-8 years related experience
  • Proven experience liaising with healthcare facilities
  • Proficiency in Excel and Salesforce.com
  • Strong organizational skills for report management
  • Experience working with Finance and Logistics teams

Work Rights

Not specified

Tailored Resume

Cover Letter