Kidspace Children’s Museum has been a welcoming place for exploration and discovery for 45 years, serving millions of children and their families
Job Summary
Kidspace Children’s Museum has been a welcoming place for exploration and discovery for 45 years, serving millions of children and their families.
The Guest Service Associate is responsible for delivering outstanding guest service by managing ticketing inquiries, memberships, reservations, and guest engagement both in person and remotely.
The role requires working in an outdoor environment with exposure to weather elements and emphasizes a culture of play, inclusivity, and anti-racist policies.
Matching Summary
Kidspace Children’s Museum has been a welcoming place for exploration and discovery for 45 years, serving millions of children and their families.
Skills & Requirements
Must-have
guest service and ticketing transactions
phone and email correspondence
customer service and conflict resolution
digital device and computer proficiency
ability to work outdoors in various weather
multi-tasking and coordination abilities
Nice-to-have
bilingual in Spanish or Mandarin
attention to detail and organization
positive verbal and nonverbal communication
teamwork and adaptability
professionalism under pressure
planning and prioritization skills
Key Requirements
1 year customer service experience preferred
availability on weekends and occasional evenings
competent with email, Internet, Windows, Microsoft Office