The Family Service Counselor position at Retirementcorporation in Glen Mills, PA, focuses on providing personalized service to families during sensitive times, including making cemetery arrangements and selling pre-need plans. The role requires strong customer service skills, relationship-building, and the ability to generate leads while collaborating with team members
Job Summary
Serve client families by making at-need cemetery arrangements and selling pre-need arrangements.
Build trust-based relationships by educating families on the benefits of pre-planning and earning the right to ask for referrals.
Collaborate with funeral directors, location managers, and other staff to provide seamless, high-quality service.
Matching Summary
Match Score: 75
The Family Service Counselor position at Retirementcorporation in Glen Mills, PA, focuses on providing personalized service to families during sensitive times, including making cemetery arrangements and selling pre-need plans. The role requires strong customer service skills, relationship-building, and the ability to generate leads while collaborating with team members.
Skills & Requirements
Must-have
Prospecting daily
Client relationship building
Presentations to families
Community networking
Nice-to-have
Empathetic communication
Team collaboration
Attention to detail
Key Requirements
High school diploma or equivalent
1-2 years of college or equivalent experience
1-2 years customer service or sales experience preferred