SR. FinOps Analyst - AR, Global Account Receivables
Amazon
Hyderabad, TS, IN
On-site
Understanding of accounts receivables process
Follow-up with customers via emails and phone calls
Maintain detailed post correspondence update on accounts receivable records
The role involves managing and resolving receivables related queries received from Amazon customers
Job Summary
The role involves managing and resolving receivables related queries received from Amazon customers.
You will support customers by resolving billing issues, reconciling accounts, and driving monthly collection targets.
Success requires collaborating with internal stakeholders like Billing, Finance, Legal, Tax, and Customer Service to establish good client relationships.
Matching Summary
The role involves managing and resolving receivables related queries received from Amazon customers.
Skills & Requirements
Must-have
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls
Maintain detailed post correspondence update on accounts receivable records
Collaborate with various stakeholders to resolve customer disputes
Monitor high-risk accounts and ensure timely escalation
Nice-to-have
Self-motivated quick learner with strong ownership
Earn trust with customers to facilitate timely payment
Continually look at ways to improve the customer experience
Assist in streamlining and improving accounts receivable process
Excellent attention to detail for reconciling complex accounts
Key Requirements
Understanding of Accounts Receivables process
Experience in collections and account reconciliation
Strong communication skills for email and phone follow-ups