5+ years sales or relationship management experience
Experience managing high-risk clients in payments
Strong analytical skills for complex situations
This role involves managing and growing relationships with highest-value clients primarily within high-risk industries to reduce chargebacks and improve performance
Job Summary
This role involves managing and growing relationships with highest-value clients primarily within high-risk industries to reduce chargebacks and improve performance.
The position requires overseeing client onboarding, guiding technical integrations, and leading strategic discussions to ensure operational excellence and revenue growth.
As a master communicator, you will act as the voice of the client while leveraging data and metrics to optimize business outcomes and drive retention.
Matching Summary
This role involves managing and growing relationships with highest-value clients primarily within high-risk industries to reduce chargebacks and improve performance.
Skills & Requirements
Must-have
5+ years sales or relationship management experience
Experience managing high-risk clients in payments
Strong analytical skills for complex situations
Proven track record in fraud and dispute management
Excellent communication across written and verbal platforms
Nice-to-have
Experience with Verifi and Ethoca dispute products
Passion for transforming the chargeback ecosystem
Ability to lead strategic discussions with senior leaders
Collaborative team player focused on collective success
Deep interest in merchant risk mitigation strategies
Key Requirements
Bachelor's Degree or equivalent experience
5+ years in cards and payments industry
Experience with credit/debit card solutions and transaction processing