The Field Service Engineer is responsible for carrying out installation, emergency repair, preventive maintenance and performing retrofits and upgrades on Alcon surgical equipment
Job Summary
The Field Service Engineer is responsible for carrying out installation, emergency repair, preventive maintenance and performing retrofits and upgrades on Alcon surgical equipment.
The role is responsible for maximizing customer satisfaction within the assigned territory by providing the highest level of service.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
Matching Summary
The Field Service Engineer is responsible for carrying out installation, emergency repair, preventive maintenance and performing retrofits and upgrades on Alcon surgical equipment.
Skills & Requirements
Must-have
Installation and repair of surgical equipment
Preventive maintenance and upgrades
Customer satisfaction within assigned territory
Spare parts management
Reporting and CRM system management
Fluent in English and Greek languages
Nice-to-have
Experience in Ophthalmology
Knowledge of IT Networking TCP-IP
Electronic Health Record Connectivity
Additional language proficiency
Attracted to digital and innovation
Open and forward-thinker
Key Requirements
Minimum 1 year of relevant experience in Medical Devices